need help

hhd1996104

New member
Aug 31, 2023
4
0
1
Why is the current auxiliary loading speed very slow, taking 15 minutes each time, and even forcing disconnection directly during the game? This problem started to occur 4 days ago. Did you update anything?
 

Prota

Administrator
Staff member
Nov 15, 2022
800
55
28
Why is the current auxiliary loading speed very slow, taking 15 minutes each time, and even forcing disconnection directly during the game? This problem started to occur 4 days ago. Did you update anything?
Hello , We've answered your question prior to this problem on support panel.
 

Prota

Administrator
Staff member
Nov 15, 2022
800
55
28
how can i into support panel,
I recommend changing your DNS settings on Windows to use Cloudflare's DNS servers. Their DNS addresses are 1.1.1.1 and 1.0.0.1. Here are the steps to change your DNS on Windows:

Open Network Connections by right-clicking the network icon in your system tray and selecting Open Network and Sharing Center.
On the left, click Change adapter settings.
Right click on your network connection and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Switch to using Cloudflare's DNS servers by selecting Use the following DNS server addresses and entering 1.1.1.1 and 1.0.0.1.
Click OK to save the changes.
This should update your DNS settings to use Cloudflare. Try loading our software again after the change.

If switching your DNS does not resolve the issue, I recommend trying a free VPN service like https://freevpnplanet.com/ VPNs can get around geographic restrictions or ISP issues that may be preventing you from connecting. Follow the instructions on https://freevpnplanet.com/ to install their free software and connect. Once connected, try loading our software through the VPN tunnel.
 

hhd1996104

New member
Aug 31, 2023
4
0
1
I recommend changing your DNS settings on Windows to use Cloudflare's DNS servers. Their DNS addresses are 1.1.1.1 and 1.0.0.1. Here are the steps to change your DNS on Windows:

Open Network Connections by right-clicking the network icon in your system tray and selecting Open Network and Sharing Center.
On the left, click Change adapter settings.
Right click on your network connection and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Switch to using Cloudflare's DNS servers by selecting Use the following DNS server addresses and entering 1.1.1.1 and 1.0.0.1.
Click OK to save the changes.
This should update your DNS settings to use Cloudflare. Try loading our software again after the change.

If switching your DNS does not resolve the issue, I recommend trying a free VPN service like https://freevpnplanet.com/ VPNs can get around geographic restrictions or ISP issues that may be preventing you from connecting. Follow the instructions on https://freevpnplanet.com/ to install their free software and connect. Once connected, try loading our software through the VPN tunnel.
i from china. if i use vpn
should connected where