Cannot launch game

[outofmana90]

Please read the article prior to disabling windows defender completely then perform an uninstall on windows update prior june monthly update , Make sure you disbale the windows update afterwards then restart your pc , Antivirus guide : https://forum.melonity.gg/threads/comprehensive-guide-for-disabling-windows-defender.601/#post-2491

I kill the windows defender and the two processes as guide, but the problem still remains.

 

[Prota]

I kill the windows defender and the two processes as guide, but the problem still remains.

Record a video prior to your problem and send us here.

 

[outofmana90]

Record a video prior to your problem and send us here.

the luancher just stuck there

 

[Prota]

the luancher just stuck there

Link is private

 

[outofmana90]

Link is private

can u see it now?

 

[astramak]

same

the luancher just stuck there

 

[Prota]

the luancher just stuck there

Related to windows 11 update , have you uninstalled latest windows update which is from June month ?

 

[Prota]

same

If you have already installed the update and are experiencing problems with our software launcher, please follow these steps to uninstall the update: Open the Start menu and search for "Settings." Click on "Windows Update" in the Settings app. Click on "View update history" on the right side of the window. Click on "Uninstall updates" and locate the recent update Right-click on the update and select "Uninstall." Follow the prompts to complete the uninstallation process. Once the uninstallation is complete, restart your computer. Useful guide : https://www.itechtics.com/block-windows-22h2-update/

 

[outofmana90]

If you have already installed the update and are experiencing problems with our software launcher, please follow these steps to uninstall the update: Open the Start menu and search for "Settings." Click on "Windows Update" in the Settings app. Click on "View update history" on the right side of the window. Click on "Uninstall updates" and locate the recent update Right-click on the update and select "Uninstall." Follow the prompts to complete the uninstallation process. Once the uninstallation is complete, restart your computer. Useful guide : https://www.itechtics.com/block-windows-22h2-update/

Already uninstall the june month update, now the date in update history is 5/17. not work.

 

[Prota]

Already uninstall the june month update, now the date in update history is 5/17. not work.

uninstall that one aswell

 

[Prota]

Already uninstall the june month update, now the date in update history is 5/17. not work.

Please provide us windows version -> Press windows key on your keyboard + R -> in following windows in run command type -> Winver then press enter -> take a screenshot from winver and send us here.

 

[outofmana90]

Please provide us windows version -> Press windows key on your keyboard + R -> in following windows in run command type -> Winver then press enter -> take a screenshot from winver and send us here.

i reinstall the win11 and problem sovled. thx for the help