Hello , Regarding the subscription you purchased from a TaoBao seller, it appears they were not an authorized reseller. You should have used the official site or a legitimate retailer. I recommend you immediately file a complaint against this dishonest seller through TaoBao's dispute system and request a full refund, providing evidence they were unauthorized. TaoBao typically protects buyers in such cases. however by paying the difference of subscription value you can use your subscription normal.