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Hello , Problem has been solved.

Hello , Please send crash logs from AppData\Roaming\Melonity\crashes , Just latest crash logs which is txt

G Hello , Please use letsvpn in order to use melonity launcher in china.

No problem

Incase you are looking to solve instantly then install windows 10 , otherwise we need few days to findout a solution for it

Can you send us anydesk id ?

that's unfortunate then you must be looking for a windows 10

Are you sure that you have completely uninstalled windows update ? since incase it wasnt uninstalled the launcher wont be working , however incase problem remains then we suggest you to reinstall your windows to 10

You must restart pc to affect the changes.

Hello , Latest update is prior to this month , that mean you can uninstall any update prior to this month.

Disable antivirus , download latest version from website.

Thats related to your connection , set dns to 1.1.1.1 , 1.0.0.1 or use a vpn

let localHero = EntitySystem.GetLocalHero(); let localPlayer = EntitySystem.GetLocalPlayer(); let q = localHero?.GetAbilityByIndex(0); let w = localHero?.GetAbilityByIndex(1); if (!localHero || !localPlayer || !q || !w) return; // pango case if...

Hello , Latest windows 11 update doesn't work with our product at the moment , You must uninstall the update from windows 11 and perform restart on your pc.

Hello , Uninstall latest windows 11 updates and check for the issue.

Hello , Watch this guide

Greetings , We're not updating dosc at the moment and unfortunately there is no one else who could help you out since devs are not willing to put effort in fixing docs.

Hello , connection issues are related to steam , Melonity doesn't interfere with connections in game

Hello , We have received reports that the latest Windows 11 update, released on May 30, 2024, is causing issues with our software launcher. Until we have resolved this compatibility problem, we strongly advise you not to install this update. If you have already installed the update and are...

2 option needed to be consider , First - Use multiple vpns and see which one does work - > proton vpn -> freeplanetvpn -> warpvpn are free services , Incase you're windows 11 and suddenly it has been updated you should uninstall the updates from last month or you will be stucked.