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Alright , Dear kala4 , thanks for your opinion.

We're sorry for giving you a disappointment :(

We're not interested into this kind of subjects , Information and datas won't lie unfortunately , best of luck and king regards.

Dear kala4 We've noticed repeated use of your trial subscription, which is meant for a single evaluation. Regrettably, we can no longer provide additional trials. We encourage you to consider upgrading to a paid subscription for continued access to our services. For plan details or questions...

Greetings , Incase of using vpn we highly recommend you to connect to europian locations and also try difference port into connecting which might help to speed up the process , Problem occurs on ISP side and melonity haven't had any changes so unfortunately we cannot bypass the limit over the...

Hello , it doesn't have to do anything regarding to using vpn or ip itself , Your trial subscription was removed due to obtaining it on multiple accounts which is not welcome , We highly recommend you to stop deceiving supports my friend and incase you're looking to use melonity try to pay for...

Hello , Thanks you for feedbacks , Developer department will take a look on them.

Hello , Please join discord server and set your role on english , in configs channel webscuttle and frfa has put their configs which is good to use aswell , We've mentioned it before and going to do it once more , Playing suspicious ingame , disabling enemy from fog , instant dewards , being...

Hello , Regarding to card payments or paypal , We no longer accepts them through website , Please contact our resellers in discord server of melonity and they will help you out : https://discord.gg/GFKysGSa

Hello , Location wise it is not optimized to use usa location , Please note that servers are located in europe so choosing a closer location vpn to server and your location will always help like luxemborg , Netherland and etc.

Hello , I've deleted your recent comments on other post specially under guides , Please note that sending us feedback or suggestion prior to abilities need a recording video in details to show what is wrong and what we need to watch into fixing problems , Regarding to your suggestion prior to...

Hello , The case of getting matchups disabled is mainly because of getting report every game for playing suspicious or being toxic in game , that's the reason :)

In that case , You've enabled a option like auto control which will automatically cast spells on keep disabling the target duration on longer time :)

Please turn off auto control on player section and check for issue incase problem record a video while showing us detailed settings you're using in melonity menu and turn off refresher in demo mode

Hello , When does it happen ? how does it happen ? Which hero are you playing and Can you record a video and upload it here to checkout your problem ?

Hello , Please provide us crash logs from %appdata%/roaming/melontity/crash folder and send us latest crash logs from yesterday or today , About Download progress we cannot do anything about it when there are problems appearing on internet providers which cannot be bypassed on our side , There...

Greetings , Unfortunately , Chinese clients having this problem due to latest changes on their internet connection while we cannot do anything about , We've already tried few times to findout what is causing the issue but certainly the problem is appearing on your internet provider side which...

Those options are temporarily disabled at this moment.

The problem was sent to development department to take care of it , we cannot do anything to force to speedup the process , be patience please.

Greetings , Provide us some information how about it being not working properly ?