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that's unfortunate , We're sorry to hear this :(

Hello , yes , using a spoofer will do the job for changing hwid :)

Hello , It should'nt be happening if you follow every single step :)

Greetings , Just when ever you're willing to create new account.

Greetings , That's due to safe mode we've added recently to our product , Just for safety of our clients.

Should be working fine now.

Hello friends! The Melonity team has prepared a program for you to automatically clean your computer of all traces and marks of your past Dota accounts. 1. To begin, download our program and move it to the root folder of the C drive or D drive, just make sure there are no Russian letters in the...

Greetings , it has been fixed on valve side and we've removed it from our scripts , It is impossible to bring it back anytime soon at this moment , kind regards.

There has been alot of users who suffered with conclusion of this subject from valve not only you , in this case we can't do much but what we're trying to do is be more certain and more careful on what is coming next from valve , Also you've never shared anything prior getting banned meanwhile...

Please contact our manager on telegram and talk with him about this subject , It is not my job to answer this question :)

Greetings , At this moment there are no resellers in PH available , About being a reseller and part of our selling partnership Please contact our manager at telegram : @alexpallex , Kind regards.

Greetings , Situation is quite unpleasant, but the use of cheats always involves risks, ban got users of almost all cheats for Dota, because no one could have predicted this step from the developers. currently users should use cheat at their own risk, update will be available in a few hours...

Greetings , In this special cases since we don't know what settings are you using , We highly recommend you to restore default settings by using settings -> config -> reset to default and then check for issue , this will put every other settings to default version of melonity settings , So you...

Greetings , Glad to hear you have managed to solve the issue :)

Greetings , You can contact our reseller in discord : Bedjo#3367

Game verison can be changed on same page as you look towards Game version -> set it to perfect world and then press launch :)

Greetings , After purchasing our product , Launch our software melonity.exe -> Settings -> Launcher langauge -> Chinese and then set Game version to perfect world like the screenshot below and you're ready to play with chinese version of melonity.

Greetings , answering you in the support chat , kind regards.

Greetings , Please send us fully detailed crash logs from \AppData\Roaming\Melonity -> Crash folder -> Latest crashlog

Greetings , Our product is 100% safe and anti-vac ban unless , There are recommendation below to this comment avoid being banned in dota2 by using our product Recommendations will help you reduce the chance of getting blocked to a minimum. Avoid using scripts on characters such as: Please note...